Even before the COVID-19 pandemic, many people were redefining their expectations of the workplace and how they might contribute. The pandemic accelerated the shift toward new ways of working that are more flexible, more inclusive, and more supportive of employees’ emotional and social needs. The future of work is no longer a place for everybody, but a space for everybody, with an increased emphasis on the employee experience. The world of work may have changed, but expectations on leaders to produce results have not. Principles of effective leadership that result in superior performance haven’t changed either, but when some team members are co-located, some work from home and even more follow a hybrid model, leaders must apply those principles differently.
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