If you wish to improve customer service, you need to start with your frontline leaders. 70 percent of what makes a customer experience great is based on behavior of frontline leaders.
Click here to download the whitepaper.
If you wish to improve customer service, you need to start with your frontline leaders. 70 percent of what makes a customer experience great is based on behavior of frontline leaders.
Click here to download the whitepaper.
Change: How to Turn Uncertainty Into Opportunity™
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