First-Level Leaders

Explore all of our personal and professional development resources for individuals and organizations.

  • Infographic: First-Level Leaders Reality Check

    Infographic: First-Level Leaders Reality Check

    Who are first-level leaders? For most leaders in the workplace, their leadership begins with the opportunity to run a single team. Leaders who have just one tier of employees reporting to them are referred to as “first-level leaders,” because they are on the first step of leadership.

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  • Whitepaper: Investing in First Level Leaders

    Whitepaper: Investing in First Level Leaders

    This study shows dramatic improvements in confidence and results when organizations develop their first-​level.

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  • Whitepaper: The Leadership Challenge Report

    Whitepaper: The Leadership Challenge Report

    Download our latest guide and develop your people into a high-performing team.

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  • Blog: Manage The Chaos Of Adopting Change

    Blog: Manage The Chaos Of Adopting Change

    Two actions you can implement to keep your chaos to a minimum and have a short and shallow results curve during your period of change.

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  • Tool: Leading Your Team Through Change

    Tool: Leading Your Team Through Change

    There are three constants in life: principles, choice, and change. Use this tool to effectively lead through change.

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  • Video: 5 Essential Tips for Effective 1 on 1 Meetings

    Video: 5 Essential Tips for Effective 1 on 1 Meetings

    Rob Cahill Vice President, Passholder Experience and Services, shares 5 tips on how to how regular and effective 1-on-1s so you can surface issues, and develop your direct reports into the people they want to become.

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  • Blog: 6 Traits That Make New Leaders Great Leaders

    Blog: 6 Traits That Make New Leaders Great Leaders

    As you’re surveying your leadership bench strength, consider these traits of great leaders

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  • Leadership Tip:
Talk Straight

    Leadership Tip: Talk Straight

    When was the last time you technically told the truth, but left a misleading impression?

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  • Leadership Tip:
Confront Bad Behavior

    Leadership Tip: Confront Bad Behavior

    Difficult behaviors often work for people because the behaviors catch us off guard and we freeze (e.g., your brain starts racing and you think, Did she really just say that?) and/or we get so uncomfortable that we do whatever it takes to end the interaction.

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  • Leadership Tip: Lead Difficult Conversations

    Leadership Tip: Lead Difficult Conversations

    Have you avoided a difficult conversation and inadvertently caused the situation to worsen?

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  • Leadership Tip: Lead Through Change

    Leadership Tip: Lead Through Change

    When leading through change, are you calm, confident, and focused – or anxious, threatened, and scattered? Be the leader your team deserves, especially during uncertainty, with this tip.

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