Resource Center

Resource Center


Enabling Greatness in People and Organizations Everywhere.

The 6 Critical Practices For Leading a Team

Explore all of our personal and professional development resources for individuals and organizations.

  • Tool: Listen First

    Tool: Listen First

    Strengthen one of the most under-valued leadership competencies with this tool to help you listen first.

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  • Tool: Become A Transition Person - Tool

    Tool: Become A Transition Person - Tool

    Become a transition person and break unhealthy, harmful, abusive, or ineffective learned behaviors and replace them with proactive, helpful, effective behaviors.

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  • Tool: Productivity Questionnaire

    Tool: Productivity Questionnaire

    Leaders must help their team focus on what is most important, not just urgent. Use this tool to guide your people toward high-impact activities.

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  • Tool: Extend Smart Trust

    Tool: Extend Smart Trust

    Learn about extending trust. Use this worksheet to determine when to extend trust with your team.

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  • Tool: Balance Courage and Consideration

    Tool: Balance Courage and Consideration

    Use this tool to find the right balance of courage and consideration when faced with a difficult conversation.

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  • Case Study: Client Spotlight - ViaWest

    Case Study: Client Spotlight - ViaWest

    Founded in 1999, ViaWest is an IT Infrastructure company with more than 30 data centers across the United States and Canada. Their focus is partnering with businesses to customize IT solutions that are secure, reliable, and easy to scale. The company has 600 employees across eight states and one territory. The employee base at ViaWest is diverse—some have been employed there since the company began while others joined more recently, bringing skills from other tech-based businesses.

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  • Tool:Extend Smart Trust - Tool

    Tool:Extend Smart Trust - Tool

    Identify a person or situation where increased trust could help improve communication or results. Use this tool to extend smart trust.

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  • Tool: 3 Questions For Effective Coaching

    Tool: 3 Questions For Effective Coaching

    Use this tool to hold clarifying, open-ended, and insightful coaching sessions.

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  • Case Study: Employee Productivity at LG Philips

    Case Study: Employee Productivity at LG Philips

    LG Philips LCD is the global leader in the development and manufacturing of TFT-LCD panels for electronics. The company faced the challenge of having too much overtime payroll, averaging 10.6 days per month.

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  • Lead Through Change

    Lead Through Change

    Change is now the norm. It’s easy to feel overwhelmed by change. By the time you adjust to a change, another one is coming down the pipe. Learn to expect change and handle it with grace:

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  • How To Handle A Micromanager

    How To Handle A Micromanager

    Being micromanaged is frustrating and can kill engagement. It’s important to discover why your boss is micromanaging you because it will allow you to formulate a plan to address it. Explore the following points to get a better idea of why you are being micromanaged and solutions to it:

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  • Blog: How To Think Like A Leader

    Blog: How To Think Like A Leader

    For some, shifting into a leader’s mindset is intuitive, something that comes easy. For many others, that shift can take significant time and effort. And be quite humbling.

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  • Case Study: PepsiCo Foods Case Study

    Case Study: PepsiCo Foods Case Study

    Read how PepsiCo Foods North America partnered with FranklinCovey to make meaningful, targeted improvements in their leaders across the organization.

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  • Leadership Tip: Lead Through Change

    Leadership Tip: Lead Through Change

    When leading through change, are you calm, confident, and focused – or anxious, threatened, and scattered? Be the leader your team deserves, especially during uncertainty, with this tip.

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  • Leadership Tip: Lead Difficult Conversations

    Leadership Tip: Lead Difficult Conversations

    Have you avoided a difficult conversation and inadvertently caused the situation to worsen?

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  • Guide: Listen like a leader 9 tips to drive powerful conversations

    Guide: Listen like a leader 9 tips to drive powerful conversations

    If you’re a leader, it helps to be a good talker. But great communication is actually more about hearing and understanding others than it is about being heard yourself. When you listen well in person or over video meetings, you’ll be able to connect more deeply with your team members, colleagues, and customers. You’ll help advance their thinking — and they’ll advance yours with their ideas and insights.

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  • Guide: 8 tips to boost engagement, collaboration, and morale

    Guide: 8 tips to boost engagement, collaboration, and morale

    With much of the world having to adapt and work remotely where possible, it can be hard to manage even a single team because of virtual distances. Managers might feel powerless to keep a group cohesive and productive, whether in the office or working remotely. Distance working has its own set of challenges and cultural issues, just like working in the office does.

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  • Guide:6 Traps to Avoid When Creating an Engaged Virtual Team

    Guide:6 Traps to Avoid When Creating an Engaged Virtual Team

    Productivity isn’t necessarily hurt — and may be improved — in remote environments. A PwC survey found a 47 percent productivity increase in 2020, despite the large rise in working from home. And 94 percent of employers surveyed by Mercer reported productivity was unaffected or improved during the pandemic.

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  • Case Study: Irvine Valley College Case Study

    Case Study: Irvine Valley College Case Study

    Achieving good results during disruptive times is commendable, but the team at Irvine Valley College strived for more. Read how the team at IVC established the FranklinCovey All Access Pass® (AAP) solution as the best fit for addressing lasting changes in human behavior.

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  • Video: Advent Health

    Video: Advent Health

    AdventHealth had a vision to establish a culture and organization that identified, developed, and helped grow leaders over time. They faced high levels of leadership turnover due to a lack of development. They knew that promoting people to leadership roles based on their performance as individual contributors was not enough.

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