Achieving Results in Unpredictable Times

Resources to help you thrive in times of change.


In times of great uncertainty, leaders are faced with one of two choices. Freeze to the point of inaction, allowing uncertainty to damage culture, performance, results, and significantly slow a return to greatness. Or, transform fear into engagement, execute with excellence, use the uncertainty as a time to actually increase trust, and help everyone in the organization prepare to do more with less.


We provided leaders with tools and resources to help them navigate and lead their organizations through unpredictable times. Over the past three decades, we have assisted hundreds of thousands of leaders, across tens of thousands of organizations, to improve execution, increase trust, do more with less, and transform culture.

Written by FranklinCovey thought leaders Stephen M. R. Covey, Chris McChesney, Jennifer Colosimo, and Randy Illig, this interactive PDF teaches how to use trust, business execution, empathy, and a narrowed sales focus to help your teams reach its goals despite today's unique organizational challenges.

Click here to download this interactive PDF


Section 1: Execute With Excellence


Execute Your Most Important Priorities With Excellence


It is imperative to narrow focus to the few most important priorities that will make the biggest difference. Everyone in the organization must understand these priorities and how their daily work connects. With clear goals, strong alignment, and a system for daily focus and accountability, the best organizations make rapid progress even in very uncertain times. Is everyone in your organization clear on the most important priorities? Do you know if their daily actions align with those priorities?


Related Content:


Video: Leverage Four Principles to Execute in Times of Change

Webcast: Achieving Your Goals in Times of Uncertainty

Case Study: See how Marriott used The 4 Disciplines of Execution to focus on and execute their most wildly important goals while increasing their engagement.


Section 2: Increase Trust


Increase Trust to Increase Speed


In low-trust environments, friction grows, speed slows, and cost increases significantly. The combination of slow speed and high costs is a killer and will greatly diminish the ability of your teams to come up with new innovative ways to work, serve customers, and come together to navigate internal and external uncertainty. Do you have pockets of low trust in your organization that may slow you down when you can least afford it?


Related Content:


Case Study: Instead of falling victim to financial disaster, Frito-Lay exceeded expectations.

Downloadable Whitepaper: In this white paper, Stephen M. R. Covey outlines four key behaviors that leaders can leverage to build trust immediately.

Webcast: How To Avoid A Trust Recession


Section 3: Achieve More


Achieve More With Less


More than ever, you need your people to be both effective and efficient. There is no time for wasted energy or for people to invest resources on the things that will not have the biggest impact. As most of your people have gone home to work, are you confident they have the tools necessary to focus their time and energy on the tasks and projects that will have the biggest impact?


Related Content:


Blog: 8 Ways to Manage Remote Team Members More Effectively

Tip: Add or Remove Small Tasks

Playbook: FranklinCovey playbook for transitioning to virtual classrooms and effectively move your training to live-online.

Webcast: Help employees maintain productivity and reduce stress and anxiety while working at home..


Section 4: Transform Fear


Transform Fear Into Engagement


The combination of fear, anxiety, and uncertainty come together to stifle productivity, innovation, and engagement. The best leaders help their people move quickly through the change cycle. As a result, they actually achieve greater levels of engagement in times of uncertainty. Have you appropriately equipped your leaders and your people to thrive?


Related Content:


Downloadable Whitepaper: Read our latest article on Reducing Fear and Anxiety by one of our thought leaders, Jennifer Colosimo. Jennifer shares critical imperatives to achieving results during these unpredictable times.

Video: Circle of Influence: How To Remain Calm and Focused Now.

Blog: 8 Ways to Better Manage Ambiguity and Uncertainty

Webcast: See how Western Digital overcame this natural disaster.


We Are Here To Help


For additional information about how your organization can execute with excellence, increase trust, achieve more, or transform fear into engagement, contact us or email us at


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