Case Study: Employee Productivity at LG Philips

LG Philips LCD is the global leader in the development and manufacturing of TFT-LCD panels for electronics. The company faced the challenge of having too much overtime payroll, averaging 10.6 days per month.


The company partnered with FranklinCovey to develop a custom training program to increase employee productivity during normal working hours with the ultimate goal of decreasing overtime hours. The custom solution included a session for execution and a Community of Practice to help employees share goals, plans, and after-action review.


Two months after implementation, the average number of overtime work days decreased from 10.6 days to 8.4.


“The FOCUS training is quickly gaining notoriety, and other factories, divisions, and overseas corporations have already begun to adopt this highly effective training program.” – Shon Hwa Weon, Director of the Management Training Team


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