Whitepaper: A Completely Different Approach To Improving Customer Service


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If you wish to improve customer service, you need to start with your frontline leaders. 70 percent of what makes a customer experience great is based on behavior of frontline leaders.

 

Click here to download the whitepaper.

 

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Video: Find Out WHY - On Demand Webcast
Video: Find Out WHY - On Demand Webcast

FranklinCovey’s Find Out WHY solution focuses on understanding the progress your customers are trying to make and determining what you can do to help them make that progress better, quicker, or even faster in a more predictable way.

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Whitepaper: Building A Winning Culture - Two Essential Leader Shifts
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Learn how to build a winning culture using these two essential leader-shifts.

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