As a manager, you’re supposed to be in charge, but of what? Shifting company strategy, markets changing with the wind, unclear priorities from your manager, even a direct report who may or may not be happy with her role in the long run. Ambiguity is everywhere at work.
Here’s the tough truth for managers: You’ll never achieve perfect clarity and control of your work. But you can learn to manage the anxiety, frustration, and confusion that typically arise in uncertain situations, and grow more confident in your ability to act despite having limited information. These tactics can help.