FranklinCovey’s Navigating Difficult Conversations: Turn Tension Into Progress™ is about giving learners the mindset, skillset, and toolset to overcome the most challenging human aspect of difficult conversations: the emotional tension that causes people to adopt ineffective approaches (focusing too much on making their own point, appeasing others, or avoiding the conversation altogether).
FranklinCovey’s Navigating Difficult Conversations: Turn Tension Into Progress™ is about giving learners the mindset, skillset, and toolset to overcome the most challenging human aspect of difficult conversations: the emotional tension that causes people to adopt ineffective approaches (focusing too much on making their own point, appeasing others, or avoiding the conversation altogether).
The below are some of the skills that were taught in the On-demand program. For more information, please visit FranklinCovey competency map.
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